About 0800 numbers

About 0800 numbers

0800 numbers are FREEPHONE numbers for your customers if they are calling from the UK from a BT standard landline.

The owner of an 0800 number therefore pays to receive the call, which is more expensive if your 0800 number is pointing to a mobile than if it is pointing to a landline.

However, 0800 numbers make good business sense, as they mean that potential customers are more likely to pick up the phone and give your company a call, as they don't have to worry about facing a large phone bill. The more calls your company has, the more likely they are to convert into sales.

0800 numbers are also non-geographic numbers, meaning that the area code doesn't indicate one specific place, thereby giving the impression that you are a nationwide company.

0800 numbers also show good customer service to your existing customers, as if they have a problem they can phone you for free, without having to pay for the call.

The number itself is pointed to an existing phone, so doesn't involve installing expensive equipment. It is just routed to an already active landline or mobile phone. You can usually change where the number is pointed to quite easily, which is helpful if you change business premises, are out on the road or away from your desk for a while. This means that you can just give out one phone number, but pick it up on different phones. HOWEVER, always check when searching for 0800 number providers what their policy is when it comes to changing where your number is pointed.